Shipping & Returns
At Supply Experts, we are committed to providing the best possible service to our customers. That's why we have established clear shipping, delivery, and return policies to ensure your satisfaction.
Shipping Policy:
We offer fast and reliable shipping to our customers. Orders placed before 12 pm EST will be shipped the same day, and orders placed after 12 pm EST will be shipped the following business day. Our standard shipping rate is $9.99 per order, and we offer free shipping on orders over $200.
Delivery Policy:
We deliver to customers throughout New Jersey, USA. Delivery fees vary based on the distance from our distribution center. We strive to deliver all orders within 1-2 business days, and we will contact you to arrange a convenient delivery time.
Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy. To initiate a return, please contact our customer service team within 7 days of receiving your order. We will provide you with a return shipping label, and once we receive your returned item, we will issue a refund.
Please note that returned items must be in their original packaging and in new, unused condition to be eligible for a refund. We do not accept returns on opened or used items, or on items that are not in their original packaging.
If you have any questions about our shipping, delivery, or return policies, please don’t hesitate to contact our customer service team. We are here to help and are committed to providing you with the best possible service.
24/7 email or call us:
YourFriend@SupplyExperts.us • 